Frequently Asked Questions

We specialize in dispatching various types of loads, including dry van, refrigerated, flatbed, and oversized loads. Our team is experienced in handling a wide range of freight to meet your specific needs.

We cover all major regions and lanes across the United States. Our extensive network allows us to find loads in both high-demand and less-traveled areas, ensuring you have consistent work.

Our rates are competitive and based on a percentage of the load's gross revenue. Typically, our rate is around 5-10%, depending on the type of load and additional services you may require.

We invoice carriers on a weekly basis. Payments can be made through direct deposit, ACH transfer, or other agreed-upon methods. Our billing process is transparent, and we provide detailed invoices for all services rendered.

The setup process is straightforward. You need to provide us with your carrier authority, insurance documents, W-9 form, and a signed dispatch agreement. Once we have all the necessary documents, we can start finding loads for you immediately.

Yes, we offer a range of additional services to help maximize your efficiency and profitability. This includes route planning, fuel optimization, compliance assistance, and more.

We maintain constant communication through phone, email, and our dedicated dispatch platform. You'll receive real-time updates about your loads, including pickup and delivery times, special instructions, and any changes that may occur.

We have a dedicated team to handle any load issues or disputes that may arise. We work closely with both carriers and shippers to resolve problems quickly and fairly, ensuring minimal disruption to your operations.

Yes, we have extensive experience with various types of freight, including refrigerated, hazardous materials, oversized, and specialized loads. Our team is trained to handle the unique requirements of each type of freight.

Absolutely. We have a list of satisfied carriers who can provide references and testimonials about our services. Please let us know if you would like to contact them.

We require carriers to have active authority, appropriate insurance coverage, and to comply with all DOT regulations. Additionally, carriers must have a satisfactory safety rating and a commitment to professionalism and reliability.

We use a combination of load boards, direct shipper relationships, and our extensive network to find and secure loads. Our goal is to find the most profitable and consistent work for our carriers.

We use advanced dispatching and tracking software that provides real-time updates and seamless communication. Our platform integrates with various ELD systems and offers features like load tracking, route optimization, and document management.

Yes, we offer 24/7 dispatch support to ensure that you have assistance whenever you need it. Our team is always available to handle any issues or provide updates, regardless of the time of day.

We analyze market rates, fuel costs, and other factors to ensure that the loads we dispatch are profitable. Our goal is to maximize your earnings while minimizing empty miles and downtime. We work closely with you to understand your preferences and needs to find the best opportunities.